Privacy Policy

This website/app is maintained and operated by Dualpixel Treinamento e Serviços Digitais Ltda.
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We collect and use some personal data belonging to individuals and legal entities who use our website/app. In doing so, we act as the data controller and are subject to the provisions of Federal Law No. 13.709/2018 (General Data Protection Law – LGPD).We care about protecting your personal data, and therefore we provide this Privacy Policy, which contains important information about:– Who should use our website/app;
– What data we collect and how we use it;
– Your rights regarding your personal data; and
– How to contact us.

‍1. DATA WE COLLECT AND WHY WE COLLECT IT
‍Our website/app collects and uses certain personal data from our users, as outlined below.

‍1.1 Personal data explicitly provided by the user
We collect the following personal data that you explicitly provide when using our website/app:
– Name and email.This data is collected when you register on our website/app.
The data you provide is collected so you can purchase our products and services, for proper delivery of these products, and for issuing the relevant invoices.
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‍1.2 Sensitive data
We do not collect sensitive data from our users, which are defined in Articles 11 and following of the General Data Protection Law. This includes data such as racial or ethnic origin, religious beliefs, political opinions, union membership, health or sex life information, and genetic or biometric data when linked to an individual.
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‍1.3 Collection of data not explicitly provided
Occasionally, we may collect other types of data not explicitly mentioned in this Privacy Policy, as long as they are provided with the user's consent or collected based on another legal ground provided by law.
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In all cases, users will be informed about the collection and processing of such data.

‍2. SHARING PERSONAL DATA WITH THIRD PARTIES
‍We do not share your personal data with third parties. However, we may do so to comply with legal or regulatory obligations, or with an order issued by a public authority.

‍3. HOW LONG YOUR PERSONAL DATA IS STORED
‍The personal data collected by our website/app is stored and used for the duration necessary to fulfill the purposes listed in this document, while considering the rights of data subjects, the rights of the controller, and applicable legal or regulatory provisions.
Once the storage period expires, the data is either deleted from our databases or anonymized, except in cases where legal or regulatory obligations require storage.

‍4. LEGAL BASES FOR PROCESSING PERSONAL DATA
‍Each personal data processing activity must be legally justified. All our processing activities are based on valid legal grounds permitted by the General Data Protection Law.
You can request more information about the specific legal grounds we rely on through the contact channels provided at the end of this Policy.

‍5. USER RIGHTS
‍Users of the website/app are entitled to the following rights under the LGPD:– Confirmation of the existence of data processing;
– Access to the data;
– Correction of incomplete, inaccurate, or outdated data;
– Anonymization, blocking, or deletion of unnecessary, excessive, or unlawfully processed data;
– Portability of data to another service or product provider, upon express request, subject to trade and industrial secrets and regulations by the national authority;
– Deletion of personal data processed with the user’s consent, except where law provides otherwise;
– Information about public and private entities with which we shared data;
– Information about the option to refuse consent and the consequences of such refusal;
– Withdrawal of consent.It is important to note that the right to deletion does not apply to data processed under legal bases other than consent, unless the data is unnecessary, excessive, or not processed in accordance with the law.

‍5.1 Exercising your rights
To ensure the requesting party is indeed the data subject, we may request documents or other information for proper identification. This is done only when absolutely necessary, and full details will be provided to the requester.

‍6. SECURITY MEASURES FOR PERSONAL DATA PROCESSING
‍We implement technical and organizational measures to protect personal data from unauthorized access and from situations of destruction, loss, misplacement, or alteration.Our security practices consider the nature of the data, the context and purpose of processing, the risks involved, and current market standards used by similar companies.Some of the measures adopted include:
– Storing user data in a secure environment;
– Restricting data access to authorized personnel only;
– Keeping records of all individuals who access the data.

Despite our efforts, incidents caused exclusively by third parties (e.g., hacking attacks) or by the user (e.g., when they share their data with others) may occur. In such cases, although we generally take responsibility for the data we process, we disclaim responsibility for situations beyond our control.In any case, if a security incident poses a risk or significant harm to users, we will notify the affected users and the National Data Protection Authority as required by law.

‍7. COMPLAINT TO A SUPERVISORY AUTHORITY
‍Without prejudice to other administrative or judicial remedies, data subjects who feel harmed in any way may lodge a complaint with the National Data Protection Authority.

‍8. CHANGES TO THIS POLICYThis Privacy Policy was last updated on 09/15/2024.
We reserve the right to modify this policy at any time, especially to accommodate changes to our website/app, including new features or removal/modification of existing ones.

‍9. CONTACT INFORMATIONFor any questions regarding this Privacy Policy or the personal data we process, please contact our Data Protection Officer via the following channels:
‍Email: [email protected]
Phone: +55 21 98577-4875